Policies
Shipping Policy
Shipping is available in Canada Only.
Shipping Charges
Ontario: $15.00 CAD.
Outside of Ontario: $25.00 CAD.
*Rural areas and additional fees may apply
Orders are processed within 48 hours. Shipping times are estimated to be within 1-3 days depending on location however, shipping times may vary.
Orders only go out on weekdays, if you order on Friday, the order will not go out until Monday. You will be contacted when the order has shipped.
In-Store Pickup processing time
Available everyday, orders will be processed within 48 hours, we will contact you when your order is ready.
Stock Disclaimer
The Wandering Scott team works hard to ensure our online store inventory is up to date.
If a product is out of stock we will do our best to find an alternative but if not we will refund.
Product packaging and prices may vary and are subject to change.
Return Policy
Products purchased both in-store and online may be returned up to 30 days from the date of purchase. Products must be in their original condition and/or packaging and accompanied by a receipt or proof of purchase may be exchanged or refunded to the original payment type within 7 days of purchase, and after 7 days will be credited to a TWS store gift card. Please note, sale items, gift cards and perishables including fresh grocery, baked and frozen goods are excluded.
Online orders require a return authorization; please contact shop@thewanderingscott.ca. Please note shipping is not eligible for refund and return shipping is not included.
Privacy Policy
We collect names, addresses and emails for the purpose of processing your order. We do not sell or share your contact information. Your customer information could be retained for up to 2 years.
Security Policy
Online orders paid by credit card are processed by Square. No credit card information is collected or retained on this website.
Call
905 637 2748
Address
3455 Fairview Street
Burlington L7N 2R4
shop@thewanderingscott.ca
HOURS
Monday-Saturday 9-6
Sunday 11-5