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Policies

COVID 19 UPDATE

We take the safety and well being of our customer’s and team very seriously and to help ensure we offer a safe environment we comply with both municipal and provincial by-laws which currently require the use of a face covering mask when in publicly accessible indoor spaces.

Exceeding current health and safety guidelines, we maintain a disciplined practice of cleaning and sanitizing all high touch areas every 15 minutes, and to further manage the spread of COVID we require our customers to use our complimentary hand sanitizing station or disposable gloves prior to browsing our tempting selection of favourites.

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 Shipping Policy

Shipping is available in Canada Only.

Free shipping in Ontario with purchase over $100 CAD 

Orders not meeting minimum purchase requirements can be shipped within Ontario for a flat rate of $15.00 CAD. 

Shipping outside of Ontario, is FREE with a minimum purchase of $150 CAD. Orders not meeting minimum purchase requirements can be shipped for a flat rate of $25.00 CAD.

*Please note, fresh and frozen goods are only eligible for delivery locally within Burlington to ensure quality and safety.

Orders are processed within 48 hours. Shipping times are estimated to be within 1-3 days depending on location however, shipping times may vary.

 

Deliver processing times

Orders only go out on weekdays, if you order on Friday, the order will not go out until Monday. Orders will be processed within 48 hours. You will be contacted when the order has shipped.

 

Curbside Pickup processing time

Available everyday, orders will be processed within 48 hours, we will contact you when your order is ready.

 

Stock Disclaimer

The Wandering Scott team works hard to ensure our online store inventory is up to date.

If a product is out of stock we will do our best to find an alternative but if not we will refund.

Product packaging and prices may vary and are subject to change.

 

Return Policy

Products purchased both in-store and online may be returned up to 30 days from the date of purchase. Products must be in their original condition and/or packaging and accompanied by a receipt or proof of purchase may be exchanged or refunded to the original payment type within 7 days of purchase, and after 7 days will be credited to a TWS store gift card.  Please note, sale items, gift cards and perishables including fresh grocery, baked and frozen goods are excluded. 

Online orders require a return authorization; please contact shopthewanderingscott@gmail.com. Please note shipping is not eligible for refund and return shipping is not included.

 

Privacy Policy

We collect names, addresses and emails for the purpose of processing your order. We do not sell or share your contact information.  Your customer information could be retained for up to 2 years.

 

Security Policy

Online orders paid by credit card are processed by Square. No credit card information is collected or retained on this website.

 

Shop By Phone

Call

905 637 2748

Address

4043 New St,
Burlington, Ontario

Email

shop@thewanderingscott.ca

HOURS

Monday-Saturday 9-6

Sunday 11-5

Great little shop!

Has all kinds of goodies from the UK. Sweet and savory treats! Lots of little nicknacs and souvenirs. Come in for old favourites or to find something new!

Google Review

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