Policies
COVID 19 UPDATE
We take the safety and well being of our customer’s and team very seriously and to help ensure we offer a safe environment we comply with both municipal and provincial by-laws which currently require the use of a face covering mask when in publicly accessible indoor spaces.
Exceeding current health and safety guidelines, we maintain a disciplined practice of cleaning and sanitizing all high touch areas every 15 minutes, and to further manage the spread of COVID we require our customers to use our complimentary hand sanitizing station or disposable gloves prior to browsing our tempting selection of favourites.
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Shipping Policy
Shipping is available in Canada Only.
Shipping Charges
Ontario: $15.00 CAD.
Outside of Ontario: $25.00 CAD.
*Rural areas and additional fees may apply
*Please note, fresh and frozen goods are only eligible for delivery locally within Burlington to ensure quality and safety.
Orders are processed within 48 hours. Shipping times are estimated to be within 1-3 days depending on location however, shipping times may vary.
Deliver processing times
Orders only go out on weekdays, if you order on Friday, the order will not go out until Monday. Orders will be processed within 48 hours. You will be contacted when the order has shipped.
Curbside Pickup processing time
Available everyday, orders will be processed within 48 hours, we will contact you when your order is ready.
Stock Disclaimer
The Wandering Scott team works hard to ensure our online store inventory is up to date.
If a product is out of stock we will do our best to find an alternative but if not we will refund.
Product packaging and prices may vary and are subject to change.
Return Policy
Products purchased both in-store and online may be returned up to 30 days from the date of purchase. Products must be in their original condition and/or packaging and accompanied by a receipt or proof of purchase may be exchanged or refunded to the original payment type within 7 days of purchase, and after 7 days will be credited to a TWS store gift card. Please note, sale items, gift cards and perishables including fresh grocery, baked and frozen goods are excluded.
Online orders require a return authorization; please contact shopthewanderingscott@gmail.com. Please note shipping is not eligible for refund and return shipping is not included.
Privacy Policy
We collect names, addresses and emails for the purpose of processing your order. We do not sell or share your contact information. Your customer information could be retained for up to 2 years.
Security Policy
Online orders paid by credit card are processed by Square. No credit card information is collected or retained on this website.
Call
905 637 2748
Address
4043 New St,
Burlington, Ontario
shop@thewanderingscott.ca
HOURS
Monday-Saturday 9-6
Sunday 11-5